Shipping Policy

Last updated: July 29, 2026

Order Processing

Orders are processed within 1 to 3 business days, Monday through Friday, excluding public holidays. You will receive a confirmation email with tracking as soon as your order ships.

Delivery Times

We work with international fulfilment partners, which is how we keep our prices low. Please allow:

United States: 7 to 20 business days after processing
Canada, United Kingdom, EU, Australia: 10 to 25 business days after processing

These are estimates, not guarantees. Customs processing, carrier delays, weather, and peak shopping seasons can extend delivery. Please order well in advance if you need an item by a specific date.

Shipping Costs

Shipping is calculated at checkout based on your destination.

Split Shipments

Orders with multiple items may arrive in separate packages, on different days, at no extra cost to you. Each parcel has its own tracking number.

Tracking

Tracking is emailed once your order ships. It can take 3 to 5 business days for the first scan to appear. This is normal and does not mean your parcel is lost.

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, or customs fees charged by the destination country. These charges are the customer's responsibility and are not included in the product price or shipping cost.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders sent to an address entered incorrectly. If you spot a mistake, email us within 12 hours of ordering and we will correct it if the order has not shipped.

Lost or Delayed Parcels

If your order has not arrived 40 business days after shipping, contact us and we will investigate with the carrier. If the parcel is confirmed lost in transit, we will send a replacement or issue a full refund.